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Frequently Asked Questions

Who are Click N Drink?

Click N Drink are an online retailer of alcoholic and non-alcoholic drinks delivered straight to your door. Please visit our About Us page to find out more about who we are.

Where’s my order?

Please check the estimated delivery time on your order confirmation email. Once shipped, we’ll send you another email to confirm this along with a tracking number. You can use this to track your order online.

I’ve received my order but there’s a problem, what should I do?

Please get in touch with us using our Contact Us page. If an item arrives and is not quite as expected then please email us and attach a photo of what you have received to ensure we can correct the issue as quickly as possible.

How do I return an order?

If you change your mind about an order then you can return this to our return address shown below within 14 days. Please include a note with your order number and that you are returning the item for a refund. Please note that in this instance we will be unable to refund your shipping cost.

Return address:
Click N Drink
C/O LWC Drinks Ltd
Greenside Way
Manchester
M24 1SW

Where do you deliver to?

We deliver to all UK addresses registered on the Royal Mail database.

How quickly will my order be delivered?

Most orders will be delivered in 1-3 working days, however some remote areas may take a little longer. Please check the estimated delivery time quoted in the checkout and on your order confirmation email.

What is the cost for delivery?

The cost for delivery depends on the address we are delivering to. Please refer to our Delivery Information page for more details. This will also be confirmed in the checkout before you place your order. We also offer free delivery on orders over £99.

How will my order be delivered?

All of our deliveries are carried out via DPD or Evri.

What payment methods can I use?

We’ve partnered with Total Processing to offer you a variety of super secure payment options. We accept most major credit and debit cards as well as PayPal and Google Pay for easy checkout and complete peace of mind.

Please note we do not currently accept American Express.

Can I order a gift for delivery to another address?

Yes, simply choose a different delivery address in the checkout when placing your order. We also offer e-gift cards which can be emailed to friends and family.

I have a question that isn’t listed here.

Feel free to send us a message using our Contact Us page and we’ll get back to you as soon as we can.

Alcohol Age Restriction

Users of this site must be over the legal drinking age, which is 18 years old.

Yes, I am 18 or older No, I am under the age of 18